Terms and Conditions

This web page represents a legal document and is the Terms and Conditions (Agreement) for our website, stcontemporary.com (Website). By using our Website, you agree to fully comply with and be bound by the following Agreement each time you use our Website or purchase any Artwork. 

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Last Updated: 10 November 2023

Definitions

The terms “us”, “we”, and “our” refer to ST Contemporary Ltd., the owner of this Website. A “Visitor” is someone who merely browses our Website. A “Member” is someone who has registered with our Website to use our Services. The term “User” is a collective identifier that refers to either a Visitor or a Member. The term “Product” refers to any products we sell or give away.

All text, information, graphics, design, and data offered through our Website or Services, whether produced by our Members or by us, are collectively known as our “Content”. We distinguish content posted by our Members as “Member Content”. 

This Agreement is between you and ST Contemporary Ltd. 

THIS AGREEMENT CONTAINS WARRANTY DISCLAIMERS AND OTHER PROVISIONS THAT LIMIT OUR LIABILITY TO YOU. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AND IN THEIR ENTIRETY, AS USING, ACCESSING, AND/OR BROWSING OUR WEBSITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO BE BOUND TO EACH AND EVERY TERM AND CONDITION SET FORTH HEREIN, PLEASE EXIT OUR WEBSITE IMMEDIATELY AND DO NOT USE, ACCESS, AND/OR BROWSE IT FURTHER. 

Except as otherwise noted, this Agreement constitutes the entire and only Agreement between you and ST Contemporary Ltd. and supersedes all other Agreements, representations, warranties, and understandings with respect to our Website, Services, and the subject matter contained herein. However, for you to use our Website and/or Services, you may also be required to agree to additional terms and conditions. Those additional terms and conditions will be incorporated into this Agreement unless otherwise stated.

Privacy Notice

Our Privacy Notice is considered part of this Agreement and is available on this website. You must review our Privacy Notice by clicking on this link. If you do not accept and agree to be bound by all the terms of this Agreement, including the stcontemporary.com Privacy Notice, do not use this Website or our Services. 

Arbitration

Any dispute arising out of or in connection to this agreement, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the LCIA Rules, which are deemed to be incorporated, by reference, into this clause. The seat, or legal place, of arbitration shall be London, United Kingdom. The language of the arbitration shall be English. The number of arbitrators shall be three.

Choice of Law

This Agreement will be governed by and construed in accordance with the laws of London, United Kingdom, without regard to conflict of law principles. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Website or Service must be instituted within one (1) year after the cause of action arose or be forever waived and barred. 

Limited License

ST Contemporary Ltd. grants you a nonexclusive, nontransferable, revocable license to access and use our Website and Services strictly in accordance with this Agreement. Your use of our Website and Services is solely for internal, personal, noncommercial purposes unless otherwise provided for in this Agreement. No printout or electronic version of any part of our Website or Services may be used by you in any litigation or arbitration matter whatsoever under any circumstances.

Legal Compliance

You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Website, Content, Services, and any software provided therein.

This Agreement in no way creates any agency, partnership, joint venture, or employee-employer or franchisor-franchisee relationship between you and ST Contemporary Ltd.

Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies in the form of words, graphics, and logos. Your use of our Website or Services does not constitute any right or license for you to use our service marks or trademarks without the prior written permission of ST Contemporary Ltd.

Our Content, as found within our Website and Services, is protected under United States and foreign copyrights. The copying, redistribution, use, or publication by you of any such Content is strictly prohibited. Your use of our Website and Services does not grant you any ownership rights to our Content.

We do not represent or otherwise warrant that our Website will be error-free or free from viruses or other harmful components, or that we will correct any errors. We do not represent or otherwise warrant that the information available on or through our Website will be correct, accurate, timely, or otherwise reliable. 

ST Contemporary Ltd. reserves the right at our sole discretion to change any content, software, and other items used or contained in our Website or Services at any time without notice. 

Our Website publishes content supplied by third parties, Users, advertisers, merchants, and sponsors. Accordingly, ST Contemporary Ltd. has no editorial control over such content. Any opinions or other information or content expressed or made available by third parties, including information providers, Users, or any other user of our Website, are those of the respective author(s) and not of ST Contemporary Ltd. ST Contemporary Ltd. does not guarantee the accuracy, completeness, merchantability, or fitness for any particular purpose nor the legality of any content provided by any of these parties.

You understand that we do not operate or control the products or services offered by third-party merchants. These merchants are responsible for all aspects of order processing, fulfillment, billing, and customer service. We are not a party to the transactions entered into between you and merchants. You agree that use of or purchase from such merchants is AT YOUR SOLE RISK AND WITHOUT WARRANTIES OF ANY KIND BY US. All rules, legal documents (including privacy policies), and operating procedures of merchants will apply to you while on any merchant websites. 

You hereby acknowledge that nothing contained in our Website will constitute financial, investment, legal, and/or other professional advice and that no professional relationship of any kind is created between you and ST Contemporary Ltd. You hereby agree that you will not make any financial, investment, legal, and/or other decision based in whole or in part on anything contained in our Website or Services.

ST Contemporary Ltd. is not responsible or liable in any manner for any Content posted on our Website or in connection with our Services, whether posted or caused by Members of our Website, or by ST Contemporary Ltd. Although we provide rules for Member conduct and postings, we do not control and are not responsible for what Members post, transmit, or share on our Website or Services, and are not responsible for any offensive, inappropriate, obscene, unlawful, or otherwise objectionable content you may encounter using our Website or Services. ST Contemporary Ltd. is not responsible for the online or offline conduct of any User of our Website or Services. 

Our Website or Services may be temporarily unavailable from time to time for maintenance or other reasons. ST Contemporary Ltd. assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorized access to, or alteration of Member communications.  

ST Contemporary Ltd. is not responsible for any technical malfunction or other problems of any telephone network or service, computer system, server or provider, computer or mobile phone equipment, or software, or for any failure of email on account of technical problems or traffic congestion on the Internet, or for any combination thereof – including injury or damage to Members’ or any other person’s computer, mobile phone, or other hardware or software – related to or resulting from the use or downloading of materials in connection with our Website or Services, including, without limitation, any software provided through our Website or Services. 

Under no circumstances will ST Contemporary Ltd. be responsible for any loss or damage, including any loss or damage, personal injury, or death resulting from anyone’s use of our Website or Services, or any interactions between Users of our Website or Services, whether online or offline. 

Reference to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, recommendation, or any affiliation with our Website by third parties or by any of the equipment or programming associated with or utilized by our Services. 

THE INFORMATION, CONTENT, AND DOCUMENTS FROM OR THROUGH OUR WEBSITE ARE PROVIDED ‘AS-IS’, ‘AS AVAILABLE’, WITH ‘ALL FAULTS’, AND ALL EXPRESS OR IMPLIED WARRANTIES ARE DISCLAIMED (INCLUDING, BUT NOT LIMITED TO, THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). OUR WEBSITE AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS, OR OTHER LIMITATIONS.

ST CONTEMPORARY LTD., INCLUDING ALL OUR AFFILIATES, HAS NO LIABILITY WHATSOEVER FOR YOUR USE OF OUR WEBSITE OR SERVICES. ST CONTEMPORARY LTD. CANNOT GUARANTEE AND DOES NOT PROMISE ANY SPECIFIC RESULTS FROM THE USE OF OUR WEBSITE OR SERVICES, INCLUDING, BUT NOT LIMITED TO, RELATED SOFTWARE. ST CONTEMPORARY LTD. DOES NOT REPRESENT OR WARRANT THAT OUR CONTENT, SERVICES, OR ANY SOFTWARE FOUND WITHIN ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THEREFORE, YOU SHOULD EXERCISE CAUTION IN THE USE AND DOWNLOADING OF ANY SUCH CONTENT OR SOFTWARE AND USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND REMOVE VIRUSES. ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES SOMEHOW ATTRIBUTED TO OUR CONTENT, SERVICES, AND RELATED SOFTWARE IS DISCLAIMED. 

WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD OR OTHERWISE OBTAIN CONTENT AND RELATED SOFTWARE FROM OR THROUGH OUR WEBSITE OR SERVICES AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR YOUR USE THEREOF AND ANY DAMAGES TO YOUR MOBILE DEVICE OR COMPUTER SYSTEM, LOSS OF DATA, OR OTHER HARM OF ANY KIND THAT MAY RESULT. WE AND ALL OUR AFFILIATES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION AND LIMITATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND ST CONTEMPORARY LTD. 

OUR WEBSITE AND SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH OUR WEBSITE OR SERVICES WILL CREATE ANY WARRANTY, REPRESENTATION, OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. 

IN NO EVENT WILL ST CONTEMPORARY LTD. OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF OUR WEBSITE, CONTENT, SERVICES, OR ANY RELATED SOFTWARE ACCESSED THROUGH OR DOWNLOADED FROM OUR WEBSITE OR SERVICES, EVEN IF ST CONTEMPORARY LTD. IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, ST CONTEMPORARY LTD.’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR WEBSITE AND/OR SERVICES ACCESSED DURING THE PREVIOUS MONTH OF YOUR MEMBERSHIP PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

Unlawful Activity

We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses, and traffic information.

Our Website may from time to time contain links to third-party websites. Inclusion of links for any website on our Website does not mean that we endorse, guarantee, warrant, or recommend the services, information, content, and/or data of such third-party websites.

ST Contemporary Ltd. has no control over the legal documents and privacy practices of third-party websites; you access any third-party websites at your own risk. We recommend that you review the privacy notice and terms and conditions of those websites to fully understand what information is collected and how it is used.

Payments

You represent and warrant that if you are purchasing something from us, (i) any payment information you supply is true and complete, (ii) charges incurred by you will be honored by your bank or credit card company, (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes, and (iv) if your initial payment method is dishonored, you will still pay the incurred charges, including any surcharge we may incur due to the dishonored payment.

To the extent that you purchase any goods directly from us, we may refund your purchase price within thirty (30) days of your notifying us in writing of your desire for the refund together with a reason for the request subject to the return of the Product to us in substantially the same condition as when you purchased it. Any refund or return may be subject to restocking fees as found on our Website.   

Indemnification

You agree to indemnify, defend, and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third-party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates free from any liability, loss, claim, and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of our Website or Services. 

Should any part of this Agreement be held invalid or unenforceable, that portion will be construed consistent with applicable law and the remaining portions will remain in full force and effect. To the extent that any Content is in conflict or inconsistent with this Agreement, this Agreement will take precedence. Our failure to enforce any provision of this Agreement will not be deemed a waiver of such a provision, nor of the right to enforce such a provision. Our rights under this Agreement will survive any termination of this Agreement.

We reserve the right to change these Terms and Conditions at any time by giving you advance notice of the changes by email or in writing. We will also post these changes on our website. These changes will become effective 30 days after receipt of the notice. To avoid doubt, no unilateral amendment will retroactively change agreed dispute-resolution provisions of these Terms and Conditions, if any, including, for example, arbitration provisions for then-pending disputes unless the parties expressly agree otherwise. Your continued use of our Website, Services, and Products after any change to these Terms and Conditions and our notifying you will constitute your acceptance of such change. If you do not agree with the changes to these Terms and Conditions, you can choose to discontinue the use of our Website, Services, and Products.

This includes the following clauses: (1) Commissions; (2) Shipping/Delivery Costs; (3) Returns; (4) Customs; (5) Liability/Insurance; (6) Consumer rights; and (7) Invoicing.

These Terms and Conditions also apply when a Buyer purchases an Artwork through this Website. These prevail over any other agreement, documentation or communication whatsoever between ST Contemporary Ltd. referred to as the “Gallery” and can only be varied if agreed between the two parties in writing. Any special conditions which apply will be set out in the Order Confirmation.

Nothing in these Terms and Conditions is intended to affect any Buyer’s statutory rights as a Consumer.

We are an online venue which enables you to buy unique artwork from Artists, using the Website which is owned and operated by us, ST Contemporary Ltd. As a venue, we bring together Artists and Buyers who buy and sell unique artwork using our Website and advisory services, which means in some cases that you are not buying anything (the art) directly from us.

Details of the Artwork for sale are displayed on the Website and primarily provided by Artists who understand that they must comply with the law and provide details about the Artwork. If you need any other information or you have any queries, you can contact us by email or phone prior to completing the order.

Any quotes will be valid for a period of 7 days unless otherwise specified in writing. Any specification, descriptions, or Artwork details in any format or any form of advertising material are shown by us to provide some indication of the Artwork and are not part of any agreement unless specifically stated within the Order Confirmation.

You can place an order for an Artist artwork by following the Website guidance. Artists reserve the right not to accept orders for any reason.

Once your order has been accepted you will be provided with an Order Confirmation email.

Details of the Artwork which we will supply to you are contained within the Order Confirmation. Only the Artwork as detailed in the Order Confirmation is included.

In the event an Artist is unable to supply any Artwork, or an artwork has been sold before you placed the order then we will, at our sole discretion, either (a) Offer an alternative; OR (b) Cancel the order, and you will be provided with a full refund within 30 days.

The Artist will agree a price for a commission, based on your requirements, 50% of the agreed price, which is payable once an order is placed by you. You will then be sent images for approval. Once you approve an image, you are not able to cancel a commission. You can approve images by contacting the Gallery directly using the sofia@stcontemporary.com

There are no returns and/or refunds on commission for bespoke artworks that have been created under your guidelines.

Except as expressly stated in these Terms and Conditions or those statutory warranties which apply to consumers, all warranties, whether express or implied, by operation of law or otherwise, are hereby excluded in relation to the Artwork.

The price of the Artwork, which includes any applicable VAT or taxes, is as displayed in British pounds (GBP) on the Website at the time of purchase. The price that you will pay will be confirmed in the Order Confirmation and the Gallery will supply you with your invoice. Additional Artwork or services will be subject to additional charges. Unless otherwise specified in writing, you must pay in advance before Artwork is despatched.

Our prices are displayed in British pounds (GBP) and so you will be paying using GBP.

Currency exchange rates and charges are your responsibility so you may wish to check this with your own payment provider before placing your order.

Payment is made to us in accordance with the order process on the Website which outlines the current methods of payment which the Website accepts. Use of any payment card or method means that you are confirming that all the information contained within the order is true and accurate and that you are authorised to use the payment method. Occasionally, users may be asked to provide additional information, such as clarification of personal details (for example your address), particularly to enable us to complete an order. This is to say that additional information for payment may be asked of a customer to complete a transaction.

If you do not pay the balance payment when it is due then the Artwork will no longer be reserved for you, may be offered for sale to someone else and your deposit will not be refunded.

Once you have placed an order you are responsible for payment, if you do not pay or there are any problems with your chosen method of payment, you remain responsible for payment. If payment is not received when it is due then The Gallery reserves the right to charge up to 15% interest for each month (or part thereof) that payment, or any part of it, remains unpaid until full cleared payment is received and are also entitled to recover all reasonable expenses incurred in obtaining payment from you, where any payment or part payment due to us is late.

Delivery may be arranged by The Gallery to the address, as provided by you on the Order Confirmation.

Delivery times are estimates and not guaranteed.

Multiple pieces of Artwork may be despatched individually.

Other than for Commissions or Made to Order Artwork, unless the applicable listing or Order Confirmation says otherwise, The Gallery aim to dispatch the Artwork(s) to you within 30 days of the date of accepting your order to comply with the law. If there is going to be a delay The Gallery will let you know by email. However, dispatch and delivery times are only estimates and neither The Gallery, nor the Artists, are responsible for late delivery or unavailability of Artwork.

If the Gallery is unable to deliver within 30 days (the quoted time given) of the date of your order then they will, at their discretion, either (i) provide you with a revised delivery date OR (ii) cancel your order and refund payment made by you.

If for some reason the Gallery is unable to dispatch the exact Artwork you have ordered, then the Gallery will either refund the price paid for that item or will email you and offer you an alternative item.

You are responsible for ensuring delivery information is accurate and for making arrangements to take delivery of Artwork. Risk in Artwork passes to you upon delivery of the Artwork.

Delivery of Artwork will usually be by a service which requires a signature (this usually must be someone aged 18 or over), on receipt. Your signature, or that of someone on your behalf, confirms receipt of the Artwork but also the state of the package received.

For Commissions or Made to Order Artwork the Gallery aims to provide you with estimated delivery dates within 7 days of the date of your order and aims to deliver within 30 days of the date of your order (most commissions are 6-8 weeks – and all are different based on artist schedule – a timing quote will be given with price quote).

The Gallery may offer a range of delivery options (different shipping methods and services) so please ensure that you, the Buyer, contact us on sofia@stcontemporary.com to discuss all delivery related matters. However, sometimes these options may be limited because of the type of Artwork or the country you want the Artwork to be shipped to. If you have any queries about shipping please contact the Gallery directly on sofia@stcontemporary.com

Delivery cost are calculated upon the location of the artwork and the final delivery address confirmed by the customer.

An additional charge will be made for anything other than standard delivery and for International Deliveries (i.e., non-UK addresses), according to the address, size and weight of the Artwork.

Where you have not made any arrangements to take delivery and delivery has been attempted then you will be responsible for any additional delivery charges incurred.

When you receive your order it is your responsibility to carefully examine both the package (before it is opened) and the Artwork for any damage. If there is any damage whatsoever or if, for example, a package shows signs of damage before it is opened, we highly recommend that you email us at sofia@stcontemporary.com (we also recommend taking images and video of the packaging and the artwork when received).

Depending on the problem with your order we will advise you whether:

(a) You should send photos of the damage Artwork and packaging and retain the artwork as you are advised should the courier, should the Gallery or its representatives wish to inspect it and/or;

(b) On behalf of the Artist we will make arrangements for a carrier to collect the Artwork from the address the Artwork was delivered to. Collection will usually be Monday – Friday, 8am - 7pm OR ask you to return the Artwork to us.

(c) You should retain the Artwork and all original packaging for 30 days so that it can be inspected.

Within 14 days of receipt of the faulty Artwork we/the Artist will either (a) repair the Artwork OR; (b) provide a replacement OR; (c) provide a refund, to include any standard delivery charges you paid when you placed your order.

If you would like to return your order, please confirm this in writing by contacting the Gallery at sofia@stcontemporary.com. Within 14 days following the date you received your order (or from the date you received the last item which completed your order). We will then help you with information about the Returns Method, about how and when to return the item to us and provide you with a Cancellation Form if you would like to use it or we may also wish to assist by arranging collection of the Artwork from you.

In the event that you decided to return any Artwork you are responsible for the following: the repackage of the goods securely, to guard against damages, and remove all shipping labels and print the address and shipping label we send to you via email, and attach it to the parcel.

In the event that you have cancelled your order in in writing, items can be returned to the Gallery, although we do advise you to contact us first, before simply returning an item so that we can help you to return the Artwork.

Artwork should be returned unused and in perfect condition with the original packaging, within 14 days of the date you advise us of your cancellation, at your expense to the gallery using the postal address as provided on the invoice unless the Gallery has specifically provided you with an alternative for the return. We always advise that you return Artwork using a service which provides you with proof of sending.

Unless your item is faulty or we have agreed otherwise with you prior to you returning the Artwork, then you will be responsible for the costs in returning the item to the Gallery.

We ask that you please repackage the Artwork in its original packaging securely, to guard against damages, and remove all shipping labels and, where applicable, print the address and shipping label we send to you via email on behalf of the Gallery and attach to the parcel.

The law enables the gallery to deduct an amount from your refund if you have diminished the value of the Artwork by handling it beyond what is necessary to establish its nature, characteristics and function – i.e. “unreasonable use”. A standard condition report will be made up receiving the artwork.

Unless you have lost the right to cancel, when you cancel an order for Artwork we will refund the amount you paid for the Artwork only. You, the customer, are responsible to pay the cost of shipping an artwork back to the gallery if you have decided to cancel the order within the 14-day period. There are no refunds on shipping costs when you cancel an order.

Where you cancel an order for Artwork then we will refund you within 14 days of the date we receive the Artwork and the artwork has been returned in good condition, or in the same condition as the condition report that was sent with the artwork.

Refunds are made using the same payment method that you used to pay us. Please bear in mind that some payment methods mean that a refund may take up to 7 days to reach your account.

The Gallery, its various platforms and Website brings together Buyers and Artists from around the world. This applies if you are buying from an Artist who is located in a country which is either not your country of residence and/or where you want your Artwork to be shipped – we refer to this as international sales.

This means that the Gallery will not be responsible for any costs incurred as a result of any delivery of Artwork to you.

With all international sales we also recommend that you - check the following i) unit of weights and measurements used (for example imperial inches or metric centimetres); ii) remember to allow extra time for delivery of your Artwork.

There are no refunds, returns or cancellations for discounted artworks of any kind.

Consumer rights legislation means that Consumers (individuals buying wholly or mainly outside their trade, business, craft or profession) who buy at a distance (such as via a Website) have the right to cancel some orders for purchase. If this applies, then you usually have 14 days from the date you receive your order to change your mind, cancel the order and, where applicable, return the items to the Gallery having obtained at your own cost insurance and crated the artwork in an appropriate manner, to obtain a refund. The gallery is committed to ensuring that they abide by your rights. For any questions please do contact us on sofia@stcontemporary.com

Please note that these cancellation rights do not apply to any Made to Order Artwork, such as commission and bespoke artwork.

Consumers may have a right to reject some faulty Artwork but this right is limited to 7 days from the date you have received the Artwork and a faulty claim must submitted in written format to the gallery upon receipt of the artwork on the date of delivery. We suggest for ease of process that you take images of the packaging and the artwork immediately after receiving the artwork and sending a damage claim within 24 hours of accepting the delivery.

Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our employees or agents.

We will never be liable for any indirect, incidental or consequential loss or damage, including any economic loss or loss of profit or business whatsoever suffered by you or any third party howsoever caused, including as a result of any negligence, breach of contract, misrepresentation or otherwise.

Other than those implied by law where a Buyer is dealing as a Consumer, in the event of our breaching any of these Terms and Conditions, your remedies are limited to damages which in no circumstance whatsoever will exceed the price of the Artwork.  

You will indemnify us against all claims, costs and expenses which we may incur, and which arise, directly or indirectly, from your breach of any of its obligations under these Terms and Conditions.

If you have any queries about the Artwork or shipping and delivery, please contact the Gallery directly using the details provided on the Website – they will be happy to deal with any questions you have.

Where there is a problem with your order, such as the wrong Artwork arrives or any Artwork is faulty or missing, then we ask that you contact the Gallery directly at sofia@stcontemporary.com within 24 hours of taking delivery.